General Terms and Conditions

for the online shop at the URL

https://www.sin-with-mind.com/

operated by

Universe-CFC UG (limited liability) & Co. KG
SIN WITH MIND
Bleibtreustraße 32
10707 Berlin
Email: info@sin-with-mind.com
Phone: +49 30 882 644 2

- hereinafter referred to as the Provider -

1. Scope of Application

These General Terms and Conditions (GTC) apply to all contracts concluded for the purchase of goods, services, or other items (hereinafter referred to as "goods") via the online shop at the aforementioned URL, in the version valid at the time of the conclusion of the contract. These GTC apply exclusively. Deviating terms and conditions of the customer shall not become part of the contract unless the Provider expressly agrees to them.

2. Conclusion of Contract

2.1 The offers in the online shop are a non-binding invitation by the Provider to visitors of the shop to submit an offer to purchase the goods offered.

2.2 The order is placed via the Provider’s online order form. After selecting the desired goods, entering all mandatory information, and completing all other required steps in the ordering process, the customer submits a binding offer to purchase by clicking the order button at the end of the checkout page. The contract is concluded when the Provider accepts the customer's offer. Acceptance can occur by confirming the order in writing or text form (e.g., via email), by delivering the goods, or by requesting payment (e.g., via invoice or credit card payment). The time of contract conclusion is the time at which the first of these events occurs.

2.3 Before submitting a binding order, the customer can review and correct their entries at any time using the available input options (keyboard, mouse, touch, etc.). All entries are displayed again in a confirmation window before final submission and can be corrected there as well.

2.4 The Provider will store the contract text after the conclusion and send it to the customer in text form (e.g., by email). The contract text will not be made available beyond this. If the purchase was made via a customer account in the online shop, the customer can view their orders and order data there.

2.5 The contract languages are German and English.

3. Right of Withdrawal for Consumers

Consumers have a statutory right of withdrawal for contracts concluded outside business premises and for distance contracts. A consumer is any natural person who concludes a legal transaction for purposes that are predominantly outside their trade, business, or profession. Details can be found in the withdrawal policy provided to every consumer no later than immediately before the conclusion of the contract.

4. Payment, Default

4.1 The prices at the time of the order apply. All prices include statutory VAT and may include shipping costs as listed. The available payment options are shown in the Provider’s online shop.

4.2 If "prepayment" is agreed, the purchase price is due immediately after the contract is concluded.

4.3 If "invoice payment" is agreed, payment is due immediately after the conclusion of the contract, unless otherwise stated on the invoice or during the checkout process.

4.4 If "SEPA direct debit" is agreed, payment is due immediately after the conclusion of the contract. The customer will be notified in advance (pre-notification) of when the direct debit will be made. The debit will not occur before this notification and the indicated deadline. If the debit fails due to insufficient funds, incorrect bank details, or other reasons attributable to the customer, the customer will bear any resulting return debit fees if they are responsible for the failure.

4.5 If payment by credit or debit card is agreed, the purchase price is due immediately after the conclusion of the contract.

4.6 If "PayPal" is agreed, the purchase price is due immediately after the conclusion of the contract. Payment processing is carried out by PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg.

4.7 If "Sofortüberweisung" is agreed, the purchase price is due immediately after contract conclusion. Payment processing is carried out by Sofort GmbH, Theresienhöhe 12, 80339 Munich, Germany.

4.8 If Giropay is agreed, the purchase price is due immediately after the conclusion of the contract. Payment processing is carried out by paydirekt GmbH, Stephanstr. 14-16, 60313 Frankfurt am Main, Germany.

5. Retention of Title

The purchased goods remain the property of the Provider until full payment has been received.

6. Delivery and Reservation of Self-Delivery

6.1 Unless otherwise agreed, delivery will be made within the delivery times stated in the online shop to the delivery address specified by the customer.

6.2 Self-collection is excluded.

6.3 If the Provider cannot deliver the ordered goods because it has not been supplied by a reliable supplier through no fault of its own, despite having entered into a congruent hedging transaction in a timely manner, the Provider is released from the obligation to perform and may withdraw from the contract. The Provider is obligated to inform the customer immediately and refund any consideration already paid. Mandatory consumer rights remain unaffected.

7. Warranty

The statutory provisions regarding warranty for defects apply.

8. Liability and Indemnification

8.1 The Provider shall be liable without limitation:

• for damages resulting from injury to life, body, or health caused by an intentional or negligent breach of duty by the Provider or its legal representatives or agents;
• for damages caused by an intentional or grossly negligent breach of duty by the Provider or its legal representatives or agents;
• based on any guarantees given, unless otherwise specified;
• due to mandatory liability (e.g., under the Product Liability Act).

8.2 In the event of a negligent breach of essential contractual obligations, the Provider's liability is limited to foreseeable damages typical for the contract, unless unlimited liability applies as stated above. Essential contractual obligations are those which the contract imposes on the Provider according to its content to achieve the contract’s purpose, and the fulfillment of which the customer regularly relies on.

8.3 Otherwise, the Provider’s liability and the liability of its agents and legal representatives is excluded.

8.4 The customer shall indemnify the Provider against any third-party claims – including legal defense costs at the statutory rate – that are asserted against the Provider due to unlawful or contractual violations by the customer.

9. Data Protection

The Provider treats its customers’ personal data confidentially and in accordance with legal data protection regulations. Please refer to the Provider's privacy policy for details.

10. Final Provisions

10.1 The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods, unless this would result in a consumer with habitual residence in the EU being deprived of mandatory consumer protections of their country of residence.

10.2 If the customer is a merchant, a legal entity under public law, or a special fund under public law, the court at the Provider’s registered office shall have jurisdiction, unless an exclusive jurisdiction is established. This also applies if the customer does not have a residence within the EU. The Provider’s registered office can be found in the header of these GTC.

10.3 If any provision of this contract is or becomes invalid or unenforceable, the remaining provisions shall remain unaffected.

11. Information on Online Dispute Resolution / Consumer Dispute Settlement

The EU Commission provides a platform for online dispute resolution at the following link: https://ec.europa.eu/consumers/odr.

The Provider is not willing or obligated to participate in dispute resolution proceedings before a consumer arbitration board.

Our email address is listed in the header of these GTC.